Rail News

3 months ago

TransPennine Express trials the UK's first AI-powered speech-to-text announcements aimed at enhancing travel experiences for passengers with hearing impairments

20 September 2024 (UK)

A state-of-the-art announcement system, developed to enhance travel for hearing-impaired passengers on TransPennine Express (TPE) trains, has successfully completed its pilot phase and is the first of its kind to be implemented on the UK railways.

Created in collaboration with tech company Televic, the new system enables passengers to view real-time transcriptions of live announcements made by conductors on TPE’s onboard screens.

 

This feature is particularly beneficial for customers with hearing loss or those wearing headphones, ensuring they don’t miss any important information.

Source
https://mediacentre.tpexpress.co.uk/news/video-transpennine-express-tests-uk-first-ai-speech-to-text-announcements-designed-to-improve-journeys-for-hearing-impaired-passengers

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